The S.P.A.C.E Bonusprogram

Customer loyalty gets rewarded with us - with our S.P.A.C.E REWARDS!  

To participate at our S.P.A.C.E REWARDS bonus program, you have to register once by using this form. We will activate your account and then you're all set. The registration and participation for you is absolutely free, of course. The only requirement for you is a functional customer account¹ on our website (no guest account!). All other administration will be done by us and collecting reward-points runs automatically from the moment of your registration for our REWARDS program!

How you can collect reward-points:
For each full Euro of turnover² invoiced, one point will be credited to your rewards-account. Once per month you will get an info mail with your actual point-balance for your overview. Points do rise unlimited with every further purchase. Proper for earning points is the billed turnover on your issued invoices (normally at the time when we ship, not already during a pre-order phase).
You will have the chance to earn extra or multiple points on temporary special promotions. Hints for such promotions can be found in our daily news or in our newsletter.

These are your benefits:
For every achieved 1,000-points-step you will automatically get a store-voucher in value of 15,00 EUR from us by e-mail. You can activate this voucher in the shopping cart section and load the credit value onto your account. You can use this credit it for example on your next order.
Once you´ve reached the 5,000-points-border, you will become a S.P.A.C.E Trooper and receive a permanent liberation of shipping costs³ within Germany and the EU.
The next step is the marker of 10,000 points on which you - as a S.P.A.C.E Elite Squad Member - will get a one-time 20% discount-coupon⁴ for one pre-order item of your choice.
From 15,000 points you will become a S.P.A.C.E Major Collector and qualify for a permanent 5% discount on everything⁵ from this moment on (instead of the repeating 15,00 EUR vouchers). The 5% can only be claimed with a fee-free payment method (= "pre-payment" or "on account" via bank transfer).

Participating is absolutely free and it'll pay off. So let's go ;)!

Footnotes:
¹ Please check if all your personal info is completely and correctly on file and that your log-in works. You can contact us on technical issues anytime, of course: hello@space-figuren.de
² Gross turnover, related to the pure value of your purchase. Surcharges like shipping costs, credit card fees aso. are excluded.
³ Freight costs for palette-shipments are basically excluded, but might be granted upon our discretion.
⁴ The one-time handout of the 20%-coupon will take place instead of the 15,00 EUR voucher. The use of this coupon is only possible a single time towards one pre-order item and the discount will only be granted towards the purchase-value (not towards surcharges, like shipping costs aso.). This discount cannot be combined with any other coupon, discount or promotion. In case of cancellation or non-acceptance of the order, the coupon will expire!
⁵ On-sale items, reduced items, special orders, items which are discounted through other promotion coupons aso. are excluded and cannot be discounted by 5% on top.

Important general notes:
"S.P.A.C.E REWARDS" is a bonus program for our consumer customers. The program is not valid for dealers / resellers.
The bonus points are not transferable to third parties. An assignment of points will only be granted for billed turnovers of purchases of goods through our website (f.e. not for trades or gift-vouchers and also not for purchases through external portals like eBay).
Points for returned items will be subtracted afterwards.
A cash payment of the assigned vouchers is not possible. The redeeming of vouchers will only be accepted and granted through our online-shop with a related online-order (not via email or through the comment field withing an order, but only by activating and using the credit on your account).
Collecting points is only possible from the moment of your registration through this form. We will not assign points afterwards for turnovers that have been done before the registration.
"Rewards" is how we want to reward good and reliable customers. Therefore we keep the right to reject customers from this program if they appear with negative notes. We may also delete any issued vouchers.
Any vouchers used in orders that are being cancelled by a customer will of course be lost and not be re-issued for any future use.

Special notes regarding the Major Collector status:
Our long-time customers who have achieved "S.P.A.C.E Major Collector" status will enjoy other exclusive benefits in addition to the 5% permanent discount - let yourself be surprised!
As far as the payment method for this customer group is concerned, due to the fees incurred for payment methods such as PayPal or credit card as well as the administrative effort this entails for us, we are forced to change the payment method for our Major Collectors to the for us fee-free payment method "bank wire transfer" (= "pre-payment" or "on account") as standard. As always, the invoice total is due for payment within 7 days of receipt of the order. Our original invoice is always included with the shipment.